If you are still experiencing financial difficulties, although the payment deferral scheme has now ended, we have a range of tailored support options which we can consider for you once we fully understand your circumstances. Our Customer Outcomes team will be happy to help, and they can be contacted on 0370 243 0804 – Option 3. Please quote your agreement number to discuss alternative options. Our offices are open Monday to Friday between 9am & 5.30pm.
Please be aware that call waiting times are higher than usual as we are receiving a high volume of calls.
If you would prefer, you can email our dedicated inbox COVID19@uk.toyota-fs.com
Whilst a payment deferral is active, Toyota Financial Services is unable to consider you for any additional or replacement finance.