There will be an estimated time of delivery given to you once you order your car. However, this estimate will depend on a series of factors such as timely completion of the necessary documentation, we may already have your chosen car in stock or we may need to build it for you.
Buy a new Toyota online
Our buy online service is the quickest way to your new Toyota. From part exchange and finance applications to configuring your perfect car. Toyota Buy Online helps you buy the new car you want quickly and easily.
1. Choose online
Select from our range of new vehicles which are available online.
2. Build
Configure your vehicle so it’s perfect for you.
3. Buy
Follow our easy steps to buy your car online.
4. Collect
Collect from your chosen dealer once it’s ready.
14 day money back guarantee
If you change your mind after your car is delivered, you can return it within 14 days for a full refund. Further information can be found in the terms and conditions below.
Build and Buy
Frequently Asked Questions
The car will be delivered to your chosen dealer, or in some cases, home delivery may be available.
We'll arrange for an inspection of your part exchange vehicle a few days before collection of your new Toyota.
If you bought your new or used (Toyota Direct) car online from toyota.co.uk and you're not completely happy with it, you're entitled to a refund, no questions asked.
To qualify for a refund, you must contact us within 14 days of receiving your car on 0344 248 0189 (for new cars) or 0344 406 0288 (for used cars). The numbers are available from Mon - Fri, 10am - 4pm. You can also contact us via email at online@toyota.co.uk.
Provided the car has not been driven more than 250 miles and is in the same condition as sold with all the keys, accessories and V5 certificate, we'll refund you in full.
Full T&Cs including our returns process can be found here for new carsdownload (pdf(download (pdf(, and here for used carsdownload (pdf( (Opens in new window)download (pdf(.
We'll inspect your part exchange vehicle before collection of your new car. The aim of this inspection is to confirm that the vehicles condition is consistent with the information you input when valuing it online.
Access Toyota and Toyota AccessFlex are our Personal Contract Purchase (PCP) product plans. They give you the option and flexibility to change your car on a regular basis. You pay your deposit and a series of regular monthly payments and at the end, you can choose to either own and retain the car by paying the guaranteed future value fee, return the car at no cost or even purchase a new car by using your current car as part exchange that can be applied to a new finance agreement. Terms and conditions will apply.
If you've ordered a new or used car online, but have not yet received it and would like to cancel your order, please contact us on 0344 248 0189 for new cars, or 0344 406 0288 for used cars. These phone lines are available from Mon - Fri, 10am - 4pm.
Alternatively, you can email us at online@toyota.co.uk
