Off-street parking
To have your own charge point installed, you must have a private off-street parking space, such as a driveway or garage.
Before we can get started, we'll need to know your property has the basics needed for an installation. Not every property is suitable for an EV charger, and some older properties might need a bit of extra electrical work before installation can begin. If you need help, don’t worry – experts from British Gas will be able to advise you free of charge.
To have your own charge point installed, you must have a private off-street parking space, such as a driveway or garage.
Live in a block of flats or a rented property? You’ll need permission from the freeholder before we can install your charge point.
If your property was built before 2008, we’ll arrange a free video call with a British Gas engineer to make sure your electrics are up to standard.
Place your order
Once you place your order, British Gas will get in touch to ask some simple questions about your home.
Home check
Next, we might need to arrange a ‘home check’. This is a 30 minute free video call or home visit with a British Gas engineer to check a few things around your home, finalise your charge point install design, and answer any questions you might have.
Charge point approval
You might need approval from your local Distribution Network Operator to connect your charger to the local grid. If you do need this approval, British Gas will take care of the whole application process for you and the DNO will follow up with you directly if they need more information.
Installation
The installation is carried out by a British Gas engineer. It usually takes 2-4 hours and we’ll need you to be at the property for that time. After that, you’ll be ready to start charging your EV at home straight away.
The charge time will depend on the model of your vehicle, please see an outline of charge times* from a 7.4kW home charger below for our electric models:
bZ4X:
Proace City Electric:
Proace Electric:
RAV4 Plug-in Hybrid:
Prius Plug-in Hybrid:
*Actual charging times may vary depending on various factors, including the age, type, condition and temperature of the charging unit and the battery, the starting charge and environmental conditions at the point of use. Charge times may be longer in colder weather and if battery temperature activates safeguarding technology.