Contact Us

At Toyota we welcome enquiries from new and existing customers - and don’t forget, you can also contact your local Toyota dealer for a swift response too. Either way, we look forward to hearing from you.

Check our FAQs first – you may find an answer more quickly

Frequently Asked Questions

Toyota Dealers and Toyota Service Centres

From new models to financing, technical matters to servicing – or anything else - your local Toyota dealer has the expertise to swiftly answer your enquiry.

Find your local dealer

Phone

Toyota General Enquiries

Toyota Roadside Assistance Enquiries

0344 701 6201

Opening Hours:

8:30am - 6:00pm Monday - Friday

9:00am - 1.00pm Saturday

Please note that calls to and from Toyota may be monitored or recorded. Calls to this number cost the same as calling an 01 or 02 number, where calls to 01 or 02 numbers are part of any “inclusive” minutes (on mobile or landline), calls to this number will also be included.

Toyota Financial Services Enquiries

Customer Experience

For general enquiries, please call:

0370 850 5533

Customer Outcomes

If you are experiencing difficulty making payments please call:

0370 243 0804

Opening Hours:

9:00am - 5:30pm Monday - Friday

Calls to these numbers cost the same as calling an 01 or 02 number. Where calls to 01 or 02 numbers are part of any "inclusive" minutes (mobile or landline) which you may have with your telephone provider, calls to these numbers may also be included.

Email

Have a question or query for Toyota (GB), Toyota Financial Services or Toyota Fleet Services? Email it here.

Email us

Post

If you prefer writing to us, use one of the following addresses.

General Enquiries

Customer Relations

Toyota (GB) plc

Great Burgh

Burgh Heath

Epsom

Surrey

KT18 5UX

Toyota Financial Services Enquiries

Toyota Financial Services

Great Burgh

Burgh Heath

Epsom

Surrey

KT18 5UZ

Fleet Contacts

From finance offers to booking test drives – and more, Toyota’s fleet services team can help. Click on the option below that best suits your needs.

Name

Stuart Ferma

Job Title

National Fleet Sales Manager

Region

National

Phone

07901 528 482

07901 528 482

Email

stuart.ferma@tgb.toyota.co.uk

Name

Lee Giddings

Job Title

Fleet Support Specialist

Region

National

Phone

01737 367 009

01737 367 009

Email

fleetrequests@tgb.toyota.co.uk

Name

Liz Adams

Job Title

Fleet Account Co-ordinator

Region

National

Phone

01737 367 009

01737 367 009

Email

fleetrequests@tgb.toyota.co.uk

Name

Simon Calado

Job Title

National Fleet Sales Manager

Region

National

Phone

07787 560 128

07787 560 128

Email

simon.calado@tgb.toyota.co.uk

Name

Charlie Holcomb

Job Title

National Public Sector & Motability Manager

Region

National

Phone

07713 214 412

07713 214 412

Email

charles.holcomb@tgb.toyota.co.uk

Name

James Dunne

Job Title

Area Fleet Sales Manager

Region

West Midlands

Phone

07788 913 780

07788 913 780

Email

James.dunne@tgb.toyota.co.uk

Name

Shane Bracken

Job Title

Area Fleet Sales Manager

Region

East Midlands & East Anglia

Phone

07713 214 418

07713 214 418

Email

shane.bracken@tgb.toyota.co.uk

Name

Jane O'Connell

Job Title

Area Fleet Sales Manager

Region

West

Phone

07584 684 447

07584 684 447

Email

jane.o'connell@tgb.toyota.co.uk

Name

Sarah Murphy

Job Title

Area Fleet Sales Manager

Region

South West

Phone

07788 914 892

07788 914 892

Email

sarah.murphy@tgb.toyota.co.uk

Name

Stephen Craig

Job Title

Area Fleet Sales Manager

Region

South East/North

Phone

07899 066 376

07899 066 376

Email

stephen.craig@tgb.toyota.co.uk

Name

David Stoole

Job Title

Area Fleet Sales Manager

Region

South East/South

Phone

07584 100 329

07584 100 329

Email

david.stoole@tgb.toyota.co.uk

Name

Colette Mansell

Job Title

Area Fleet Sales Manager

Region

North West

Phone

07713 210 796

07713 210 796

Email

colette.mansell@tgb.toyota.co.uk

Name

Jake Miller

Job Title

Regional Fleet Sales Manager

Region

Central

Phone

07713 214 411

07713 214 411

Email

jake.miller@tgb.toyota.co.uk

Name

Paul O’Connor

Job Title

Regional Fleet Sales Manager

Region

Scotland, North and Northern Ireland

Phone

07764 249 745

07764 249 745

Email

paul.o’connor@tgb.toyota.co.uk

Name

Robert Bryant

Job Title

Regional Fleet Sales Manager

Region

South West

Phone

07798 661 286

07798 661 286

Email

robert.bryant@tgb.toyota.co.uk

Name

Stephen Craig

Job Title

Regional Fleet Sales Manager

Region

South East

Phone

07899 066 376

07899 066 376

Email

stephen.craig@tgb.toyota.co.uk

Name

Steve Allenson

Job Title

National CHL & Rental Manager

Region

National

Phone

07788 914 890

07788 914 890

Email

steve.allenson@tgb.toyota.co.uk

Whilst we always aim to help customers wherever possible, if you remain dissatisfied with the outcome and explanation we have provided, we would recommend you contact Motor Codes. Motor Codes is a member of the Chartered Trading Standards Institute approved consumer codes scheme and is a provider of Alternative Dispute Resolution (ADR), offering conciliation and arbitration. You can contact them via www.motorcodes.co.uk or on their advice line 0800 692 0825. Their decision will be legally binding on both Toyota and you, as the consumer.

Toyota GB is responsible for covering sales and marketing in the UK only. Therefore, if your query relates to a vehicle or issue arising outside of the UK we may not be able to respond to you. We recommend that you contact the Toyota sales company in your country of origin in the first instance.

Contact us | Toyota GB
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