We'll pay back up to £350* of your motor insurance excess if you make an accident claim through Toyota Accident Care and have your car repaired with our Toyota Authorised Bodyshop Network.
To qualify, you must have purchased a vehicle or completed a scheduled full or interim service in line with your vehicle's recommended service schedule at a Toyota dealer, no more than 60 days before the Excess Protection policy starts.
Before adding this cover, consider if you already have an Excess Protection Product through Toyota or another provider containing similar benefits. Please refer to your existing cover(s) to understand benefits and limitations.
*Up to £350 reimbursed after claim settled. Excludes breakdown and windscreen repair or replacement. Please see policy document for full terms and conditions.
You or your spouse, civil partner or common-law partner must be the registered keeper and owner.
This product is available to customers who have purchased a new or used Toyota from an authorised Toyota Centre, and customers who have completed a scheduled full or interim service in line with the car's recommended service schedule at a Toyota Centre, no more than 60 days before the policy starts (proof may be required throughout the claim process).
If you need to claim, whether you are at fault or not, call us on 0333 1038737 before your insurer.
We'll provide you with accident aftercare and look after your insurance claim and repair using Toyota genuine parts^ at a Toyota Authorised Bodyshop. We will recover your vehicle if it is not driveable and find you a courtesy car (subject to availability) while your Toyota is being repaired.
As the Toyota owner, you have the legal right to choose where your car is repaired. Insurance companies often fail to make this clear, quickly taking over the decision-making process. By calling us first, we help put you back in control.
Our dedicated team will help you pick the most convenient Toyota Authorised Bodyshop for you, with recovery and delivery arranged if necessary.
It’s the nicest way to manage a less than ideal situation.
From a small scuff to a bigger issue, at a Toyota Authorised Bodyshop you can trust it will receive the care it deserves from only expertly trained Toyota Technicians, using only Toyota genuine parts^.
It’s expert care for your Toyota, and peace of mind for you.
^Applies to Toyota cars only. Excludes windscreen/glass replacement.When purchasing car insurance, it typically includes an excess which is the initial amount you must pay before your insurer covers the remaining portion of your claim.
With our Excess protection cover we will pack up to £350* of your excess. For example, if your total excess is £400, you pay this amount to your insurer, and we will reimburse you up to £350* after your claim has been settled.
Excess Protection works alongside your comprehensive insurance policy. If you make a claim covered by your insurance that results in an excess payment, Excess Protection will reimburse you for this amount, up to the policy limit of £350.
Claims must be made as soon as possible after the incident for which you are claiming. To claim please call Toyota Care on 0333 103 8737 in the first instance.
This product is only valid for one year from its start date and can only be used once.
Yes, to be eligible to receive a payout from an Excess Protection Product all repairs must be conducted by a Toyota Authorised Bodyshop. Kindly refer to the terms and conditions for additional details.
Toyota Excess Protection is typically available to customers who purchase a new or used Toyota vehicle from an authorized Toyota dealership. This is also available to customers who have completed a scheduled full/ interim service in line with their vehicles recommended service schedule at a Toyota centre, no more than 60 days prior to this policy starting.
Excess Protection is tied to the vehicle and is not transferable to a new owner. It remains active whilst you are the owner of the covered vehicle or until the expiration date of the policy, whichever is soonest.
Excess Protection is provided at no extra cost to you as a valued Toyota customer.
In some circumstances, your insurer may increase the excess you have to pay in the event of a claim if you choose Toyota to repair your vehicle.
Consider the financial benefits of adjusting your voluntary excess when reviewing your insurance policy. However, it's essential to carefully evaluate the advantages and disadvantages to determine if this adjustment aligns with your needs.
Increasing your voluntary excess can lead to a reduction in your insurance premium—the amount you pay for your insurance policy. This occurs because the insurer's potential payout decreases in the event of a claim.
Nevertheless, it's crucial to assess your overall insurance excess and ensure it's at a manageable level in case you need to file a claim. Avoid raising your voluntary excess beyond what you can comfortably afford to contribute towards a claim.
Each insurance provider will have a different approach to this, and they could adjust the amount they quote for your excess or premium when you renew your policy. This decision can be influenced by various factors related to your claim history and overall risk assessment by your insurer.
Excess Protection is arranged and administered by Toyota Insurance Services (a trading name of Toyota Insurance Management UK Limited), registered in England, Company No. 14297877. Registered Office: 7th Floor, 52-56 Leadenhall Street, London, EC3A 2BJ. Authorised and regulated by the Financial Conduct Authority (FCA). Firm Reference Number: 983839.
Excess Protection is underwritten by Collinson Insurance. Collinson Insurance (a trading name of Astrenska Insurance Limited) is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority in the United Kingdom, under Firm Reference Number: 202846. Registered in England number 01708613.
*Up to £350 will be reimbursed after the claim is settled. Excludes breakdown and windscreen repair or replacement. See policy document for full terms and conditions.
^Applies to Toyota cars only. Excludes windscreen or glass replacement.
Excess Protection is arranged and administered by Toyota Insurance Management UK Limited, trading as Toyota Insurance Services, registered in England, Company No. 14297877. Registered Office: 7th Floor, 52-56 Leadenhall Street, London, EC3A 2BJ. Authorised and regulated by the Financial Conduct Authority (FCA). Firm Reference Number: 983839.
Excess Protection is underwritten by Collinson Insurance. Collinson Insurance (a trading name of Astrenska Insurance Limited) is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority in the United Kingdom, under Firm Reference Number: 202846. Registered in England number 01708613. These details can be checked on the Financial Services Register by visiting: www.fca.org.uk