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  • How does Total Loss Asset Protection work?

  • This is the figure paid to you by your motor insurance company, following a total loss.

     

    Your motor insurer will likely calculate this as the market value of the insured vehicle (excluding contents) at the date of loss, based on specialist valuation guides.

    This is the amount that the Total Loss Asset Protection policy could pay to help cover the cost of your Toyota.

     

    Note: For months 1-36, if the finance settlement amount is higher than the net invoice price, this policy will cover the difference between the finance settlement amount and the vehicle's market value.

    This is the price you paid for the vehicle itself, excluding any non-dealer-installed options or extras like the road fund licence or negative equity.

Example

Imagine you bought your Toyota for £20,000, and when it was written off or stolen, it's valued at £16,500. With Toyota Total Loss Asset Protection, the policy would cover the £3,500 difference, helping you avoid a financial loss.

If your vehicle was financed, the policy can also help pay off any remaining finance balance, so you're not left paying for a vehicle you no longer own.

Remember, on top of this you could also benefit from:

  • £500 Motor Insurance Excess Contribution
  • £500 Total Loss Assistance Payment
  • Loan Car Reimbursement
  • £1,000 Vehicle Replacement Contribution

 

View Brochure

Are you Eligible?

You may be eligible for Toyota Total Loss Asset Protection if:

  • Your Toyota was purchased for between £5,000 and £150,000
  • You bought your Toyota within the last 180 days
  • Your Toyota is covered by a fully comprehensive UK motor insurance policy
  • Your vehicle is not insured under a motor trade or fleet policy

 

For full details and eligibility criteria, please read the Policy Wordingdownload (pdf(.

What is not covered by this policy

Here are some of the policy's key exclusions. For a complete list, please refer to your Policy Wordingdownload (pdf(.

  • You won't be eligible to make a claim if your car isn't covered by a UK-approved comprehensive motor insurance policy.
  • Items like paint or upholstery protection and dealership discounts (e.g., grants, scrappage schemes) are excluded. 
  • Unpaid balances, late fees, extra interest, and overdue premiums aren’t covered.
  • Claims are excluded if your car can be repaired but you accept a cash settlement instead.
  • Personal items in the car at the time of the incident, and VAT (if your car is VAT-registered for business use) aren't covered by this policy.

Some policy features may also be included in cover you have elsewhere. If this is the case, you'll only be able to claim for these elements once, from one provider.

How to make a claim?

As soon as possible after the incident, you should contact us on 0333 0444 701.

We'll take some details and manage the claim with you. You can also register a claim by clicking the button below:

Make a claim (Opens in new window)

Have you got a question?

Take a look at the FAQs in our brochure.
View brochure

Useful downloads

¹The amount that you have paid for the vehicle itself, excluding non-dealer fitted options and extras such as the road fund licence, or negative equity.

²Motor Insurance Excess is the excess amount stated on your certificate of motor insurance, this is paid as part of your claim and is only paid once during the term of the Toyota Total Loss Asset Protection policy.

³Paid as part of your claim and only paid once during the term of the Toyota Total Loss Asset Protection policy.

Insurance Products are arranged by Toyota Insurance Services. Toyota Insurance Services is a trading style of Toyota Insurance Management UK Limited. Registered in England, Company No. 14297877. Registered Office: 7th Floor, 52-56 Leadenhall Street, London, EC3A 2BJ. Toyota Insurance Management UK Limited is authorised and regulated by the Financial Conduct Authority. Firm Reference Number: 983839. 

Toyota Total Loss Asset Protection is underwritten by Novus Underwriting Limited  on behalf of Helvetia Global Solutions Ltd, UK Branch. Helvetia Global Solutions Ltd is authorised and regulated by the Liechtenstein Financial Market Authority. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Registerer Number: 454140. Helvetia Global Solutions Ltd is incorporated in Liechtenstein, registration number 0002191766. Helvetia Global Solutions Ltd’s UK branch is registered in England & Wales under UK Establishment number: BR024650. UK Establishment address: 6 Bevis Marks, London, EC3A 7BA.