Welcome to the Toyota Buy Online experience



Buying a new car couldn’t be simpler with Toyota Buy Online. Discover the benefits of purchasing a new Toyota online with our guide below.

A convenient way to buy

Buying a Toyota from the comfort of your own home couldn't be easier.

Toyota Buy Online allows you to choose the car, model, colour and engine type you want. Add accessory packs you fancy and then decide whether to buy outright or take advantage of our finance option to spread the payments. You can even add your old car as a part-exchange to help pay for the deposit.

And once you have made your decision, you simply choose the dealership you want the car to be delivered to and let us take care of the rest as we build your chosen vehicle.

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Three Free Services

When ordering your new AYGO or Yaris through Toyota Buy Online, you’ll benefit from a free three year service plan on vehicles ordered and purchased between 10 December 2019 and 30 April 2020 inclusive.

This offer means you can enjoy your first three services free of charge and let our Toyota Trained Technicians make sure your car is more than serviced, it’s properly cared for. To take advantage of this great online offer, simply add the service plan from the accessories section on the customise page when you build your car and we’ll do the rest. *Terms and conditions apply.

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Three day complimentary drive home insurance

To make things simpler, we are giving you three days free drive home insurance to allow you more time to arrange your own car insurance, or we can provide you with a quote for our own Toyota motor insurance.

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Complete confidence

When you collect your car, your chosen dealer will explain all the features, technology, 5 year warranty and answer any questions you may have, so you can drive away with complete confidence.

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Part Exchange Popular Questions

How are part exchange valuations calculated?

We use an independent 3rd party (British Car Auctions) to value part exchange vehicles. They use live data from over 1 million annual vehicle sales to return a current and accurate valuation based on your responses to the question on the part exchange tool.

Is the valuation guaranteed?

We will inspect your part exchange vehicle before collection of your new car. The aim of this inspection is to confirm that the vehicles condition is consistent with the information you input when valuing it online. If the condition is consistent then the original valuation will be guaranteed. If there is a condition discrepancy, we will be in touch to discuss.

When does the part exchange inspection take place?

We will arrange for an inspection of your part exchange vehicle a few days before collection of your new Toyota.

Are there any limits on the value of my part exchange?

If buying your new vehicle with Access Toyota, Toyota's Personal Contract Purchase product, there will be a maximum allowable deposit amount. If your part exchange valuation exceeds this amount, you won’t be able to use it towards your online purchase.

Finance and Insurance Popular Questions

What vehicle finance products does Toyota offer to Buy Online customers?

Currently, you can fund your new Toyota purchase via Access Toyota, our personal contract purchase product. Click here for more information on Access Toyota.

How can I take out additional insurances if I buy through this channel?

*Buy Online Service Plan Terms & Conditions: Three Free Services.

Service plan available on all AYGO and Yaris models ordered and purchased through Toyota Buy Online at Toyota.co.uk between 10 December 2019 and 30 April 2020 inclusive. Service plan is valid for 3 years from date of registration of the vehicle or 3 services, whichever is sooner. Service plan includes: 2 intermediate and 1 full service in accordance with manufacturer’s service schedule (each 12 months/10,000 miles, whichever is sooner). Services must be carried out by an Authorised Toyota Retailer.  Wear parts are excluded.  Service plan administered by Edynamix UK Limited on behalf of Toyota (GB) PLC.  Offer applies to qualifying retail customers only. Can be used in conjunction with other offers available on the Toyota national website (subject to status). Offer may be varied or withdrawn at any time and is subject to availability. Terms and conditions apply.

How to buy online

Our four step process has been designed to make your online experience as efficient and easy as possible. Please see our quick guide below.

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Popular Questions

Choosing

Where can I find information on your latest online promotions?

All the latest promotions are displayed on the offers page.

Where can I find the technical specifications for vehicles?

Can I save cars that I have built?

What is My Toyota?

My Toyota is your personal account with Toyota where you can store cars you have built, cars you have bought, service history and reminders, as well as purchase updates for Sat Nav and software.

How do I sign up to My Toyota?

On the Toyota website. My Toyota is represented by a human icon on the top right hand side of the page. Click on this icon and select “sign in/register” or you can click here. Once on the log in page, underneath the red log in button, there is a “I don’t have an Account” option. Click on this and you can begin to register.

Can I buy a car without a My Toyota account?

You cannot buy a car without a My Toyota account as it is needed to complete your purchase. We recommend setting up an account before building your car.

How do I know how much this is costing?

On the right hand side is your order summary which adjusts the price (outright or monthly payment) depending on what you pick when building your car.

What if I don’t want this car?

You can leave the build process at any time.

Buying

How do I pay for my car?

There is an initial deposit to pay for every car ordered. To pay the remainder, you can either pay outright either via BACS transfer or use our Personal Contract Purchase finance option. Both payment options are on the top of your order summary.

What is Personal Contract Purchase?

Personal Contract Purchase (PCP), also known as Access Toyota, is a flexible and popular plan that provides you with the option to change your car on a regular basis. You pay your deposit and a series of regular monthly payments and at the end, you can choose to either retain the car through paying the future value price, return the car at no cost or even renew the deal by using your current car as part exchange against a new PCP car.

Can I order more than one car at a time?

You can only order one car at a time but you can keep an eye on which cars you have created through your My Toyota account. If you want to buy more than one car, we recommend you contact your local Toyota dealership.

What if I change my mind about the car?

You have the right to cancel at any time from the moment you place your online order, and up to 14 days from the day you receive your car.

Delivery

How long will delivery take?

There will be an estimated time of delivery given to you once you order your car. However, this estimate will depend on a series of factors such as timely completion of the necessary documentation, we may already have your chosen car in stock or we may need to build it for you.

How does the car get delivered to me?

When you order your car, you select a Toyota dealership. It is to this dealership your car will be delivered and you will be kept informed of the delivery time at every step of the process right up to when you pick up your car.

Do I need documents to pick up my car?

You will need a valid driving license (accompanied by a Passport or some other form of photo identification if you have an old style license) plus proof of address such as a utility bill or bank statement.

If you are also part exchanging, the dealer will also need your Vehicle Documents; V5C registration document; MOT certificate (where applicable) and Service book and Handbook.

What if I’m not the registered keeper of my part exchange?

If you are not the registered keeper of the vehicle, you cannot sell it as part exchange.

How does the part exchange process work?

Toyota Buy Online will provide an estimated value for your car depending on the details that you have put in. This value can be used as a deposit against your new vehicle purchase.

What happens if I have outstanding finance on the vehicle I wish to part exchange?

You can either settle finance yourself before selling - Toyota will carry out a HPI check - or, Toyota can settle on your behalf as long as you provide settlement letters to enable us to do so.

What happens if my old car is not as I describe it?

Toyota reserves the right to adjust or cancel a Part Exchange deal if a vehicle is not as described.

Can I take the car for a test drive?

You can test drive a similar model at any Toyota dealer.

What if I am not happy with the car when it is delivered?

You have the right to cancel at any time from the moment you place your online order, and up to 14 days from the day you receive your car. However, you are still liable for damage or any loss of value during the trial period including excessive mileage.

Do I need insurance when I pick up my car?

Toyota will provide you with three days insurance from when you pick up your car, giving you time to arrange your own insurance.

After Delivery

What if I cannot afford my repayments?

If you are having problems with your payments, please contact Toyota Financial Services as we may be able to help:
You can use our secure online form.

Alternatively you can contact us by phone on 0370 850 5533 (Monday to Friday from 9am to 5.30pm) calls are charged at National/UK (geographic) rate.

You can also find further information and advice on how to deal with payment problems at the following independent sources:
The Financial Conduct Authority
The Government’s Money Advice Service

I want to change my monthly payments.

You can simply contact us to request making any changes to your monthly payments. If you would like to make a payment you can do this through My Finance at any time. Log in or Register to My Toyota.