Toyota dealer reviews

We think the service you receive at Toyota dealers is second-to-none, but don’t just take our word for it – our online customer reviews speak for themselves. On average, our dealerships score an impressive customer rating of 4.8 stars out of 5.

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Great service – everyone is so courteous and helpful“I’ve been with Toyota for a number of years, each time receiving good deals on part exchange. That’s why I keep returning. Their after-sales service is good, too.”
TonyB

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Perfect service“I part-exchanged my car for a new one and I have been deeply impressed by the high calibre of service from all the staff. They are always very helpful, courteous, professional and competent. I couldn’t ask for better!”
Happy Client

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Excellent customer service“Very professional and efficient service. From booking the appointment to keeping me informed, returning the vehicle as promised and following up to ensure all was as expected. Much appreciated!”
Borofan1

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Excellent dealer!“The pick-up service is good, the price is reasonable and all the staff are very helpful. They added a new video servicing report this year that made things very easy for me to understand.”
Anonymous

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Boys toys“Who would have thought buying a new car could be this much fun?”
Aland

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Great service and value“Always provided us with great cars at good prices, backed up by an excellent follow-up service. The staff are a pleasure to deal with – extremely friendly and courteous.”
Rob9

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Fantastic service“I am so happy with the service I received when I bought my new car. I felt totally relaxed with the whole experience. All my questions were answered fully. I’m very pleased with my new car.”
Pauline V

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Best car dealership I have ever encountered“From our first enquiry onwards I could not fault the service we received. If there were issues they were dealt with swiftly and to our complete satisfaction. The building is inviting and comfortable. The staff are knowledgeable, efficient, friendly and genuinely interested in getting exactly the car you want. Better still, they are not pushy and do not make promises that prove to be ‘optimistic’. Car purchase as it should always be – but rarely is.”
Dinah

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First-class service every time“I’ve always had a great relationship with the staff. They go the extra mile to make sure everything goes smoothly while they carry out the necessary work on your pride-and-joy Toyota.”
Anonymous

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Great service on a great service“Just had the two-year service done on my Toyota Auris Icon Sport and once again I received an excellent service from the super-friendly staff. Nothing is a bother for Paul and his team.”
Tootsiesmum

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Job well done“We visited the dealership on two occasions and both times we came away feeling that we had been treated with respect, consideration and interest. Everyone we met seemed to enjoy their work and were prepared to give us their full attention.”
Taffia

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Great service“I bought my first ever new car last week. I was nervous, but the team made the process very easy for me.”
Libby

Published: 27 April 2015

Information correct at time of publication.

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© Toyota (GB) PLC is a company registered in England and Wales with registered company number 0916634 with its registered office at Great Burgh, Burgh Heath, Epsom, Surrey,
KT18 5UX.

Toyota (GB) PLC is a member of the Society of Motor Manufacturers and Traders.

Toyota Financial Services (UK) PLC. Registered Office: Great Burgh, Burgh Heath, Epsom, Surrey, KT18 5UZ. Registered in England with Number 02299961. Authorised and regulated by the Financial Conduct Authority.