1. Accident Care
  2. Toyota Accident Care
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Toyota Accident Care

Should you be involved in an accident, our Accident Care team are on hand 24/7 to support you. They will arrange for your Toyota to be recovered to a Toyota approved bodyshop where the repair can be carried out. They will also be on hand to offer expert support throughout the claims process.

Our Accredited Technicians use Toyota Genuine Parts & Paint to get your Toyota back on the road.

Free 24 hour support

Available to support you 24 hours a day, 365 days a year.

Arrangement of Roadside recovery

We arrange immediate recovery to a place of safety if required.

Use Toyota genuine parts/safety rating protected

We will only ever use genuine Toyota parts and paint to ensure your Toyota is safe.

Assist you with Mobility*

A replacement car to keep you mobile while your Toyota is in for repair. Subject to availability we will do our best to keep you mobile whilst your car is off the road.

* Should you be involved in an accident where it was determined you were at fault; the provision of a replacement car will be subject to the availability at the nominated repairer.

Any age Toyota vehicle is eligible

Extra peace of mind, no matter how old your Toyota is.

Hassle free

Accidents are stressful, our aim is to remove this stress supporting you throughout the entire process.

Toyota Approved Bodyshop

Our trained technicians will ensure your Toyota is repaired back to it’s pre-accident condition. You can rest easy knowing your Toyota is safe again.

Toyota Accident Care FAQ's

Toyota Accident Care is available to all Toyota customers in the UK, no matter the age or how you purchased your vehicle.

This service is provided to all Toyota Customers at no charge, and there are no hidden fees. Our role is to efficiently manage the entire claim process on your behalf. In cases where the accident is not your fault, we recover all expenses from the insurance company of the responsible party. Likewise, even if the accident is determined to be your fault there are no additional charges. If you have comprehensive insurance coverage, your only expenses may include any uninsured costs, such as the policy excess.

You should contact us immediately after being involved in a vehicle accident, regardless of whether it's your fault or not. Early involvement can help streamline the process and ensure a faster resolution.

We are here to help and support you following an accident; our motor claims specialists will arrange immediate recovery of your car to a place of safety, explain the claims process, discuss the available options if you’re are considered at fault or not at fault, and, if you need mobility, support you to arrange this. 

Prioritise safety. Ensure that everyone involved in the accident is safe, and if anyone is injured, call for medical assistance immediately. Exchange information with other parties involved, take photos of the accident scene, and notify the police if necessary. Afterward, contact Toyota Accident Care for guidance.

We provide cover for all types of accident, whether it’s a vehicle collision or a minor incident like a wing mirror knock. With Toyota Accident Care, we ensure a hassle-free process to handle your repairs seamlessly.

We know accidents can be stressful and often frightening. Toyota Accident Care exists to support you from the moment an accident occurs to when you are safely reunited with your Toyota following repair. We are committed to ensuring that your Toyota is put back to its pre-accident condition to keep you safe should a future accident occur.