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Toyota Accident Care
Should you be involved in an accident, our Accident Care team are on hand 24/7 to support you. They will arrange for your Toyota to be recovered to a Toyota approved bodyshop where the repair can be carried out. They will also liaise with your motor insurance company on your behalf.
Our Accredited Technicians use Toyota Genuine Parts & Paint to get your Toyota back on the road.
Available to support you 24 hours a day, 365 days a year.
Arrangement of Roadside recovery
Recovery of your car, following an accident, to a Toyota approved bodyshop.
Use Toyota genuine parts/safety rating protected
We will only ever use genuine Toyota parts and paint to ensure your Toyota is safe.
Arrange a replacement vehicle
A replacement car to keep you mobile while your Toyota is in for repair.
Any age Toyota vehicle is eligible
Extra peace of mind, no matter how old your Toyota is.
Liaise with your insurer
No need to wait on the phone. We will handle this on your behalf.
Accidents are stressful, our aim is to remove this stress by supporting you every step of the way.
Toyota Approved Bodyshop
Our trained technicians will ensure your Toyota is repaired to the highest standard possible. You can rest easy knowing your Toyota is safe again.
Toyota Accident Care FAQ's
Toyota Accident Care is available to all Toyota customers in the UK, no matter the age or how you purchased your vehicle.
This service is provided to all Toyota Customers at no charge, and there are no hidden fees. Our role is to efficiently manage the entire claim process on your behalf. In cases where the accident is not your fault, we recover all expenses from the insurance company of the responsible party. Likewise, even if the accident is determined to be your fault there are no additional charges. If you have comprehensive insurance coverage, your only expenses may include any uninsured costs, such as the policy excess.
You should contact us immediately after being involved in a vehicle accident, regardless of whether it's your fault or not. Early involvement can help streamline the process and ensure a faster resolution.
After you report the accident to us, we will initiate the process, which typically involves assessing the damage, arranging repairs, providing a replacement vehicle, and dealing with insurance companies on your behalf.
Prioritise safety. Ensure that everyone involved in the accident is safe, and if anyone is injured, call for medical assistance immediately. Exchange information with other parties involved, take photos of the accident scene, and notify the police if necessary. Afterward, contact Toyota Accident Care for guidance.
We provide cover for all types of accident, whether it’s a vehicle collision or a minor incident like a wing mirror knock. With Toyota Accident Care, we ensure a hassle-free process to handle your repairs seamlessly.
We know accidents can be stressful and often frightening. Toyota Accident Care exists to support you from the moment an accident occurs to when you are safely reunited with your Toyota following repair. We are committed to ensuring that your Toyota is repaired to the highest standard to keep you safe should a future accident occur.