Contact Us

We welcome hearing from our existing and prospective customers. No matter which contact method you choose, we look forward to hearing from you. If you need to contact us you can do so in the following ways:

Toyota Dealers and Toyota Service Centres

Our nationwide network of Toyota Dealers and Toyota Service Centres will happily answer any questions and address any queries you may have.

By email

If you have a query or concern that you would like to be addressed by Toyota (GB) plc, please email us at the Toyota Contact Centre. Please allow 72 hours for an initial response.


Your question

Please enter your question. To help us with a vehicle related matter, we will require as a minimum, the Registration Number and mileage. To assist us further and to speed up the process it is helpful for us to have the name of the Toyota Centre that normally services your vehicle and also the model details.

Your details

Email details

If you are contacting us about a potential internet or email scam please see if the information below is of help. Otherwise, please contact us directly.

Internet Scams

As a major international company, Toyota's name is sometimes used by internet scammers to give credibilty to their activities, at the moment we are aware of two scams which are in no way associated with Toyota either in the UK or globally:

Toyota Lotto Scam/The Toyota Lottery

Toyota Lotto scam/The Toyota Lottery is in no way associated with Toyota either in the UK or globally. We advise all recipients of this email to ignore it, not to reply to this or any similar emails and to definitely not send any money or bank details to the senders. Yahoo have been informed of the situation and we hope that this will be resolved in the near future.

Scam recruitment emails

It has been brought to our attention that various individuals and organisations are contacting people and/or operating internet sites that purport to provide employment opportunities within Toyota companies. Some such individuals and organisations advise job seekers that they must submit a processing or work permit fee in order to secure an offer of employment.

These are not legitimate Toyota offers. Please note that Toyota companies do not seek fees for securing a position as an employee. Therefore you should assume that such individuals and organisations are not providing bona fide offers.

Toyota, as well as any of its affiliates, disclaims all responsibility with respect to any expense, loss and/or damage of any kind, which might have occurred in connection with any e-job application and/or recruitment procedure.