C-HR Test Drive Experience Terms and Conditions

Please read these terms and conditions carefully before you submit any request to book a test drive.

1> The test drive experience runs from Wednesday 14 December 2016 to Tuesday 14 February 2017 inclusive.

2> The test drive experience is only available to customers requesting a test drive delivered to their home or work, if their home or work is located within the region as defined by following postcodes: AB51, AB52, AB53, AB39, AB41, AB42, AB43, AB1, AB2, AB3, AB4, AB5, AB9, AB10, AB11, AB12, AB13, AB14, AB15, AB16, AB21, AB22, AB23, AB24, AB25, AB30, AB31, AB32, AB33, AB34, AB35, AB36, AB37, KA5, KA6, KA7, KA8, KA9, KA10, KA18, KA19, ML10, G72, G5, G9, G40, G41, G42, G43, G44, G45, G46, G53, G58, G59, G74, G75, G76, G77, G78, G79, G80, G61, G62, G63, G64, G65, G66, G11, G12, G13, G14, G20, G21, G22, G23, G1, G2, G3, G4, G33, G68, KA11, KA12, KA13, KA14, KA15, KA16, KA17, KA20, KA21, KA22, KA23, KA24, KA25, KA1, KA2, KA3, KA4, KA29, ML11, ML12, ML1, ML2, ML3, ML4, ML5, ML6, ML7, ML8, ML9, G69, G70, G71, G34, G73, G31, G32, G67, G51, DG4, G52, PA1 PA2, PA3, PA4, PA5, PA6, PA7, PA8, PA9, PA10, PA11, PA12, PA13, PA14, PA15, PA16, PA17, PA18, PA19, KA30, PH4, PH6, FK15, FK16, FK17, FK18, FK19, FK20, FK 7, FK 8, FK 9, FK10, FK11, FK12, FK13. 
A customer who would like to test drive C-HR outside of the above region, needs to contact their local Toyota dealer to arrange a test drive. Find your dealer.

3a> How to request a test drive on Facebook

To request a test drive, you need to complete the Facebook form. Note that the address you submit on the Facebook form needs to be the address where you want the test drive to be delivered to you (your home or work). 
Test drives slots are available Monday to Sunday during below times*, subject to availability.  *Monday - Friday 9AM-7PM 
Saturday 9AM-5PM 
Sunday 11AM-5PM 
24 December 9AM – 3PM 
26 December 11AM-4PM 
31 December 9AM-3PM 
2 January 11AM-4PM 
25 December and 1 January there are no test drives available.

3b> How to book a test drive on toyota.co.uk

To book a test drive, you will need to follow the instructions and submit the details set out on our ‘Book your Toyota C-HR Test Drive’ page. The process comprises: 
-selecting a postcode where you want your test drive to start (your home or your work address); 
-selecting your preferred test drive day and time; and 
-providing us with some information about yourself. 
Test drives slots are available Monday to Sunday during below times*, subject to availability. 
*Monday -Friday 9AM-7PM
Saturday 9AM-5PM
Sunday 11AM-5PM
24 December 9AM – 3PM
26 December 11AM-4PM
31 December 9AM-3PM
2 January 11AM-4PM
25 December and 1 January there are no test drives available. 

-Whilst booking a test drive, a chosen test drive slot is held for you for 15 minutes, after which it is released to other customers to book.

4a> How we will confirm your Facebook test drive request

You will be contacted by a Toyota representative by telephone to book your test drive, including your preferred day and time. Confirmation of a booking is subject to a valid driving licence check which will be explained to you by the Toyota representative. You will subsequently receive a confirmation email of your test drive booking with the Toyota representative. 
To contact a Toyota representative about this test drive experience, please call 0141 648 1120 during the working hours below:  Monday – Thursday 9AM -9PM 
Friday 9AM-7PM 
Saturday 9AM-6PM 
Sunday 11AM-6PM 
24 December 9AM – 4PM 
25 December closed 
26 December 11AM-5PM 
31 December 9AM-4PM 
1 January closed 
2 January 11AM-5PM

4b> How we will confirm your toyota.co.uk test drive booking

You will be contacted by a Toyota representative by telephone to confirm your test drive booking. Confirmation of a booking is subject to a valid driving licence check which will be explained to you by the Toyota representative. You will subsequently receive a confirmation email of your test drive booking with the Toyota representative.
 If a Toyota representative has been unable to contact you using the telephone number you provided within 24 hours after submitting a test drive request, the test drive slot may be released and made available to others for booking. 
To contact a Toyota representative about this test drive experience, please call 0141 648 1120 during the working hours below: 
Monday – Thursday 9AM -9PM
Friday 9AM-7PM
Saturday 9AM-6PM
Sunday 11AM-6PM
24 December 9AM – 4PM
25 December closed
26 December 11AM-5PM
31 December 9AM-4PM
1 January closed
2 January 11AM-5PM

5> Making changes or cancelling your booking

If you wish to make a change to a booking please contact us on 0141 648 1120. We will let you know if the change is possible. To tell us you want to cancel your booking, please let us know by doing one of the following: 
Call us on 0141 648 1120, or email us on internet.sales@arnoldclark.com. You will need to provide us with: 
-Your name, phone number, email address and test drive postcode and address; and 
-Your test drive date and time.

6> Test drive

-The car will be delivered to your home or work as agreed at a specific meeting point with our Toyota representative. 
-While on the test drive, you will be accompanied by a Toyota C-HR specialist. 
-The test drive car is a C-HR Dynamic grade, Hybrid unless otherwise stated in the confirmation with our Toyota representative. 
-The test drive duration is as per the customer’s wishes, up to a maximum of 45 minutes. 
- In the unlikely event of technical issues or of circumstances outside of our control affecting your booking, we will use best endeavors to reschedule a suitable booking and we reserve the right to reschedule or cancel.

CHANGES TO THESE TERMS AND CONDITIONS

We may revise these terms and conditions at any time by amending this page. 
Please check this page from time to time to take notice of any changes we made, as they are binding on you.

HOW WE WILL USE YOUR PERSONAL INFORMATION

We will use the personal information you provide us when booking a test drive through our website, in accordance with our Privacy Policy:

• To supply the test drive booking to you; 
• To supply your details to Toyota Arnold Clark who will confirm your test drive booking and will be conducting your test drive; and 
• If you agreed to this during the order process, to inform you about similar products that we provide. You may stop receiving these at any time by contacting us.

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