Recall Checker

To find out whether a current safety recall includes your vehicle we have developed a 3 step process below.

Please note this recall checker has been updated. It now includes details of:

• Verso 1.6 D-4D subject to the fuel filter recall

Your Toyota

Sorry, we couldn't find your car details in our database.

Your vehicle cannot be identified by the Recall Checker. Please contact your nearest Centre (click here) who can confirm the status of your vehicle.

Check to see whether your Toyota is part of an outstanding safety recall.

Please enter your Registration

by providing this information we can look up your details automatically, to provide you with confirmation immediately.

Check now - registration number

Before you begin, you might find it helpful to have the following information to hand:

Your Registration or Vehicle Identification Number (VIN)

This information can be found in your car and on your V5.

Your V5

This is your registration document (the new documents are red), provided by the DVLA. This document includes all of your vehicle details, including registration and VIN details.

Hint:

If your registration number cannot be found or if you have a personalised numberplate, you can enter your Vehicle Identification Number (VIN) to identify your car instead.

Your 17-digit VIN can usually be found in section 4 of your V5 document, on the driver's side door pillar with the tyre inflation information, or under the bonnet of your car. Find out more.

Still no luck?

Please contact our Customer Relations team on 0800 1388 744 .

Your Toyota

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Vehicle Details

Is this your Toyota?

Year:
Model:
Engine:
Colour:
Transmission:
 

Confirmation

We are pleased to confirm that your Toyota is not affected by any voluntary customer service campaigns or outstanding safety recalls and no further action is required.

 

Confirmation

We have identified that your Toyota is subject to a voluntary customer service campaign or outstanding safety recall.

This can be rectified at no cost.

If you require any further information or wish to make an appointment, please contact your local Toyota Dealer.

We like to ensure your records are always accurate, but you can help us by updating your details in MyToyota.

 

VIN Location

The VIN is a 17 digit manufacturer's number which can usually be found in the front passenger door shut or under the bonnet (to the rear of the engine bay).

The actual VIN plate location will vary depending on model and variant, however on most later models (excluding Yaris, iQ & Urban Cruiser) it is located on the passenger side (RHD vehicles) of the front screen under the wiper blade. This number can also be found in the front of the service record book.

VIN Location

Contact Us

If you have any questions or
concerns please contact us on:

0800 1388 744

Opening Hours

Mon-Fri: 8.30-18:00

Sat: 9:00-13:00

Alternatively, please contact your local Toyota Dealer

We like to ensure your records are always accurate, but you can help us by updating your details in MyToyota.

Find out more about MyToyota

More news and information

To find out more information about road safety, road news, manufacturer recalls and MOT reminder services please click the link below.

Visit the VOSA website

9th April 2014

TOYOTA ANNOUNCES VEHICLE RECALLS

• Toyota announces safety recalls covering three issues affecting some RAV4, Hilux, Yaris and Urban Cruiser models
• A total of 35,124 UK-registered vehicles are affected
• No reports worldwide of any accidents, injuries or fatalities linked to these issues
• Toyota to provide customers with prompt inspection and repair programme, at no charge

Toyota has announced recalls today for three separate issues affecting some RAV4, Hilux, Yaris and Urban Cruiser models.

The recalls affect a total 35,124 UK-registered cars. Worldwide, there have been no reports of any accidents or injuries relating to these issues. Toyota is conducting the recalls according to DVSA (Driver and Vehicle Standards Agency, previously known as VOSA, Vehicle Operating Standards Authority) code of practice.

Spiral cable assembly – RAV4 and Hilux

Toyota has identified a possible issue affecting the spiral cable assembly in the airbag module fitted to some RAV4 and Hilux models. Due to the shape and location of a retainer for the Flexible Flat Cable in the airbag unit, there may be a risk when the steering wheel is turned of damage to certain circuits that provide connectivity to the airbag.

If connectivity is lost, the airbag warning light will illuminate on the instrument panel and the driver’s airbag may be deactivated.

The vehicles subject to this recall are RAV4 and Hilux models manufactured within the period June 2004 and December 2010. In total this covers some 24,785 UK-registered models, the number split broadly equally between the two models.

All the vehicles affected by this issue are being recalled so that an improved spiral cable can be fitted.

The installation will take about one hour to complete; the work will be carried out free of charge.

(N.B. This recall also includes some Land Cruiser models, but none of the vehicles are registered in the UK.)

Seat rail spring – Yaris and Urban Cruiser

Toyota has found that the spring in the mechanism that locks the driver and (in three-door cars) front passenger seats in position on the seat adjustment rail may be under-strength and could break, should the seats be frequently moved back and forward.

Should the spring break, the seat may not lock into its adjusted position, and could move in the event of a crash.

The vehicles affected were built between January 2005 and August 2010. In total this covers 10,339 UK-registered cars.

All the vehicles affected by this issue are being recalled for inspection of the springs and, where required, replacement with new ones. The job will take between 40 and 90 minutes per seat, depending the model and work required; the work will be carried out free of charge.

Steering column bracket – Yaris and Urban Cruiser

Toyota is aware that the weld which connects the steering column bracket to the instrument panel on some Yaris and Urban Cruiser models might break when the steering wheel is repeatedly turned with full force.

The driver may hear an abnormal noise from the bracket area and if the vehicle continues to be driven, it is possible that the bracket will fail, causing the steering column to tilt out of position. However, the driver will not lose steering control.

The vehicles subject to this recall are second generation Yaris with tilt/telescopic steering wheel adjustment and Urban Cruiser models built within the period September 2005 to February 2009. In total this covers 1,293 UK-registered models. (N.B. these are a sub set of the 10,339 being recalled for the seat spring issued described above.)

All the vehicles affected by this issue are being recalled so that the bracket can be inspected. If no damage is found, an extra bracket will be fitted to avoid any problems occurring in future. If there is evidence of damage, a replacement instrument panel reinforcement will be fitted.

According to the action required, the job will take between two-and-a-half to four-and-a-half hours to complete; the work will be carried out free of charge.

Customer information

Vehicle owners will be contacted by Toyota within the coming weeks by post or telephone and asked to make an appointment to bring their car to their nearest Toyota Centre, in accordance with DVSA guidelines.

If owners require additional information they can contact Toyota Recall Helpline on 0800 1388744.

 

Toyota Genuine Accessory Bedliner Recall

If you have recently been contacted regarding the Toyota Genuine accessory Bedliner recall please contact your local Toyota Centre to arrange a convenient time for inspection, or if your vehicle isn't fitted with a Genuine Toyota accessory Bedliner please click here to exclude your vehicle from this recall.

Toyota Genuine Accessory Tow Bar Recall

If you have recently been contacted regarding the Toyota Genuine accessory Tow Bar recall please contact your local Toyota Centre to arrange a convenient time for inspection, or if your vehicle isn't fitted with a Genuine Toyota accessory Tow Bar please click here to exclude your vehicle from this recall.

Other Safety Recall Campaigns

Please use the VIN look up system above to see if your vehicle is affected.