Dear Sir,
I received my first copy of Toyota In Front magazine after recently becoming the proud owner of a ’91 MR2 T–bar.  I bought my car from your dealer in Hemel Hempstead and the level of service there was magnificent.   Having read your article ‘Attention to Retail’, I am very impressed by this new breed of showrooms.  Being a salesman myself, I know how pressured customers can sometimes be made to feel and so wanted to congratulate Toyota for improving what was already one of the best customer service experiences I have found.
Gary Adams.

Click here for the Editor’s response.

Editor’s response:

Thank you very much for your letter – it’s always nice to hear when we have been doing something right, and we’re glad the changes we're making to our dealerships are welcomed.  Over the next 2–3 years, all the showrooms will be refitted and we'll be keeping you updated – see the update within In Brief for details of the Dealerships that have been refurbished since we published the article.  Also detailed in the Notice board section are the Dealerships who will be re-furbished before the end if the year.

Dear Steve,
I thoroughly enjoyed your latest In Front.  In particular I thought the article on D–4D most interesting and comprehensible.  More of the
same please!
Geoff Marsh

Click here for the Editor’s response.

Editor’s response:

If you were interested in D–4D in the last issue, you may be interested to know that we are expanding our D–4D range.  It’s good to know that our technical articles really do give readers an insight into their cars.  We aim to keep the section relevant, so if there’s anything you’d like to learn more about, technology–wise, please write to me at the address opposite and we’ll try to enlighten you in
future editions.

For more information about our D–4D range,
click here.

Dear Mr Duval,
I have owned 3 Toyotas in the past 8 years and have remained a member of Club Toyota throughout this time.  The holidays and promotions that you promote through In Front have often caught my eye and, when booking my recent holiday to America, I decided to call your Holiday Service and ask them for a quote.   I must say I was most impressed with the service.
Not only did they find me a most competitive price on a scheduled flight, but they also booked my hotels and car hire for me.  The whole process was very easy, good value for money and all I can say is that I’m sorry not to have tried the service sooner! Please pass on my thanks.
R S Collins

Click here for the Editor’s response.

Editor’s response:

Yours isn’t the only letter we’ve had extolling the virtues of the Club Toyota Holiday Service – and we hope it won’t be the last.  We’re very glad that you are enjoying the service’s benefits, and trust that your holiday is equally as successful.  And from now on, our new e–mail facility means it will be even easier to get a low Holiday Service quote – because we can research the lowest prices and availability before getting back to you.  So if you would like to challenge us to save you money on your holidays, please send your request to:

holidays@club-toyota.co.uk

Exceptional Endurance
It may be of interest to you to learn that I have
a Toyota Carina II, 1989 model which has been
in the possession of the family since March 1992.
In this period the vehicle has given excellent
service and the true mileage to date is 274,649.
The engine has not had any special treatment
apart from regular servicing and still runs as smoothly as ever although the petrol consumption,
as you may expect is a little high.  According to the motoring services I have spoken to, this rates as being of exceptional endurance.
Peter D Mason

Click here for the Editor’s response.

Editor’s response:

There is little to say to your comments other than ‘thank you’ for such a glowing recommendation! In Front would be delighted to hear from any other Toyota drivers who feel their Toyota is worthy of a similar accolade!