Terms and Conditions

Your Dealer will recommend the correct service for your vehicle based on the age, mileage and service history. All prices include parts, oil, labour and VAT (20%). Fixed Price Servicing is applicable to Toyota passenger vehicles only and cannot be used in conjunction with any other offer. Additional items may be required on some services. Only at participating official Toyota Service Dealers. Prices apply to vehicles up to 10 years or 100,000 miles. Prices correct at September 2012 and are the maximum retail price. Toyota Service Dealers are free to offer prices lower than above.

Toyota for a Reason

1 Trained Toyota Technicians

All of our technicians have undertaken extensive training in our own Academy before completing any work at a Toyota Dealer. They will service your vehicle to the highest standards using genuine Toyota parts, in full compliance with your vehicle's warranty terms.

2 Genuine Toyota Parts

We will only ever fit genuine Toyota parts without exception. Each part has been designed solely for your vehicle to the exacting standards of quality and reliability that you would expect from Toyota.

All Genuine Toyota parts come with at least 12 months' warranty.

3 Free Visual Safety Report

Our Visual Safety Report is a comprehensive visual inspection of your vehicle, conducted free of charge, by qualified Toyota technicians. A clear and precise report will highlight anything that needs doing urgently to meet safety and legal requirements, as well as any work that may need doing in the future.

4 We offer Courtesy Cars

If you need to get straight back on the road while your car is being serviced we offer a courtesy car that you return when coming to collect your vehicle*.

(* at participating dealers)

5 We offer Delivery and Collection

If you are unable to drive your car to our Toyota Dealer, we will arrange to collect your vehicle from your home or place of work, and deliver it back to you when the service has been completed*.
(* at participating dealers)

6 Free Wash and Vac

Once your vehicle has been serviced, we will ensure that your vehicle has a wash and vac before you drive away.

7 Comfortable customer waiting area with free Internet* and refreshments

Enjoy our comfortable waiting area. We offer complimentary hot or cold drinks and free internet access while you wait for your car to be serviced.

(* at participating dealers)

8 Fixed Price Repairs

We're committed to transparent pricing, with no hidden costs, on wear and tear items such as wiper blades, batteries and brakes. Even if the repair takes us a little longer than usual, you will never be asked to pay a penny more.

9 Free puncture repair

We offer a free tyre repair service on all Toyota vehicles if, in our professional judgement, your tyre can be safely repaired rather than replaced. This service applies to all Toyota vehicles and is available at any time, you don't need to book an appointment.

10 Free bulb fitting

If you require a bulb to be changed, we will arrange for this to be done at no extra charge.*

* Free bulb fitting covers the bulb only excluding the lens and is available on UK specification vehicles. Only applicable to genuine Toyota bulbs purchased from the fitting Toyota Service Dealer.

Intermediate Service

• Free Visual Safety Report
• Free Wash and Vac
• Check all pedal(s) and component(s)
• Check steering wheel
• Check horn
• Check washers
• Check wipers
• Check interior lights
• Check exterior lights
• Check warning lights
• Inspect air conditioning filter - replace as necessary*
• Check seat belts
• Drain engine oil
• Replace oil filter
• Inspect air filters

• Refill engine oil
• Check levels and refill as required
• Inspect suspension
• Inspect steering
• Inspect tyres
• Inspect wheels
• Check and adjust tyre pressures
• Inspect brake pads and discs
• Torque tighten wheel nuts
• Check radiator and condenser
• Check belts
• Check battery
• Recheck for fluid leaks- underside and engine bay
• Recheck all levels
• Reset service lights or monitor as required
• *Additional charges apply if work is required

Full Service

• Free Visual Safety Report
• Free Wash and Vac
• Check all pedal(s) and component(s)
• Check steering wheel
• Check horn
• Check washers
• Check wipers
• Check interior lights
• Check exterior lights
• Check warning lights
• Inspect air conditioning filter- replace as necessary*
• Check seat belts
• Drain engine oil
• Replace oil filter
• Inspect air filters
• Refill engine oil
• Check levels and refill as required
• Inspect suspension
• Inspect steering
• Inspect tyres
• Inspect wheels
• Check and adjust tyre pressures
• Inspect brake pads and discs
• Torque tighten wheel nuts
• Check radiator and condense
• Check belts
• Check battery
• Recheck for fluid leaks - underside and engine bay
• Recheck all levels
• Reset service lights or monitor as required
• Check alarms

• Check and adjust gear cables
• Inspect glass and light lenses
• Replace battery in locking remote
• Check and inspect suspension ball free play
• Replace front and rear differential oils (model dependant)*
• Inspect drive shaft boots
• Inspect suspension ball joints and dust covers
• Inspect fuel and brake pipes
• Inspect exhaust pipes
• Inspect wheel bearing
• Inspect brake lining and drums
• Inspect hand brake
• Check clutch fluid as required*
• Inspect spark plugs
• Inspect air filter
• Inspect charcoal canister (model dependant)*
• Check fuel cap & lines
• Full 4-wheel alignment check- extra charge for adjustment
• Change brake fluid (every two years)*
• Replace air filter (model dependant)
• Check transmission oil*
• Inspect transfer box oil (model dependant)*
• Lubricate prop shaft joints (model dependant)
• Tighten prop shaft bolts (model dependant)
• *Additional charges apply if work is required

Full+ Service

• Free Visual Safety Report
• Free Wash and Vac
• Check all pedal(s) and component(s)
• Check steering wheel
• Check horn
• Check washers
• Check wipers
• Check interior lights
• Check exterior lights
• Check warning lights
• Inspect air conditioning filter - replace as necessary*
• Check seat belts
• Drain engine oil
• Replace oil filter
• Refill engine oil
• Check levels and refill as required
• Inspect suspension
• Inspect steering
• Inspect tyres
• Inspect wheels
• Check and adjust tyre pressures
• Inspect brake pads and discs
• Torque tighten wheel nuts
• Check radiator and condenser
• Check belts
• Check battery
• Recheck for fluid leaks - underside and engine bay
• Recheck all levels
• Reset service lights or monitor as required
• Check alarms

• Check and adjust gear cables
• Inspect glass and light lenses
• Replace battery in locking remote
• Check and inspect suspension ball free play
• Replace front and rear differential oils (model dependant)*
• Inspect drive shaft boots
• Inspect suspension ball joints and dust covers
• Inspect fuel and brake pipes
• Inspect exhaust pipes
• Inspect wheel bearing
• Inspect brake lining and drums
• Inspect hand brake
• Check clutch fluid as required*
• Inspect spark plugs
• Inspect air filter
• Inspect charcoal canister (model dependant)
• Check fuel cap & lines
• Full 4-wheel alignment check- extra charge for adjustment
• Check transmission oil*
• Inspect transfer box oil (model dependant)*
• Lubricate prop shaft joints (model dependant)
• Tighten prop shaft bolts (model dependant)
• Replace diesel fuel filter (model dependant)
• Replace spark plugs
• Replace air filter (model dependant)
• Check valves
• Clean airflow meter
• Diesel smoke test
• Change brake fluid (every two years)*
• *Additional charges apply if work is required